Before a lawsuit

Pre-Litigation Case Manager

Guide cases through treatment and keep clients and providers moving.

Hiring nowAlways open

Pay and package

What this role pays.

Work from homeUS business hoursOne firm, long term

Stay in touch with clients through treatment

Coordinate with medical providers

Solve the problems that slow a case

Get the file ready for demand

Case management experience on injury cases

Strong client communication

Good judgment on what to raise with the firm

What you report each day

Client contacts, cases moved forward, and cases stuck and why.

A normal day

Start of shift

Review your cases: who needs a call, whose treatment is ending, and what is stuck.

First half

Call clients about their treatment and answer their questions.

Second half

Work with providers and insurers to keep records, bills and claims moving.

End of shift

Note every contact in the file, flag the cases ready for a demand, and send your report.

Expect questions like these in your interview. There are no trick questions.

How many cases have you managed at one time, and how did you keep each one moving?

A client has stopped going to treatment. What do you do?

How do you know when a case is ready for a demand?

Every role starts on the same path: Specialist, Certified Specialist, Senior Specialist, Team Lead.

A common next role

Litigation Case Manager, or Team Lead.

Before you apply

You have experience in this role.

You can work your firm's US business hours. In the Philippines, that means nights.

You have a private place to work, reliable internet, a good microphone, and backup equipment.

You are fine with camera-on training, an employment check, and work-tracking tools.

Have your resume and a short voice recording ready. You can apply from your phone.