Career path
We grow our own leaders. Every step is earned in real work, and you always know what the next one takes.
How you earn it: pass your skill check and work alone in your role.
What it means: you own your part of the case.
How you earn it: 90 days in a row at your role's numbers, plus a quality check.
What it means: a title your firm can see, and the first step up.
How you earn it: a year as Certified with top-quality work, and you help train a new specialist.
What it means: harder work and more trust.
How you earn it: chosen from Senior Specialists.
What it means: you coach other specialists and join our leadership program.
Our rule
Team Leads and trainers come from our own specialists first. The people who coach you once sat where you sit.
Pick the one that matches your experience, or send your resume and we will match you.