Insurance and records

Medical Records Specialist

Request medical records and bills, and chase them until they arrive.

Always open

Pay and package

What this role pays.

Work from homeUS business hoursOne firm, long term

Request records and bills from providers

Follow up until they arrive

Check that they are complete

File them in the case

Medical records or billing experience

Steady, polite follow-up

Organized filing

What you report each day

Records requested, received, and still waiting.

A normal day

Start of shift

Check which records and bills arrived and which are overdue.

First half

Send new requests to hospitals, clinics and billing offices.

Second half

Call providers to follow up, and fix any request that was rejected.

End of shift

Check that what arrived is complete, file it in the case, and send your report.

Expect questions like these in your interview. There are no trick questions.

A provider has not answered a records request in 30 days. What do you do?

How do you check that a set of records is complete?

Which records request systems or portals have you used?

Every role starts on the same path: Specialist, Certified Specialist, Senior Specialist, Team Lead.

A common next role

Demand Specialist or Pre-Litigation Legal Assistant.

Before you apply

You have experience in this role.

You can work your firm's US business hours. In the Philippines, that means nights.

You have a private place to work, reliable internet, a good microphone, and backup equipment.

You are fine with camera-on training, an employment check, and work-tracking tools.

Have your resume and a short voice recording ready. You can apply from your phone.