Insurance and records

Insurance Claims Specialist

Confirm coverage, open the claims, and keep every claim moving.

Always open

Pay and package

What this role pays.

Work from homeUS business hoursOne firm, long term

Confirm insurance coverage

Open claims with each insurer

Talk to adjusters and track every claim

Keep the file updated

Insurance verification or claims experience

Confident on the phone

Accurate record keeping

What you report each day

Claims opened, claims moved forward, and claims waiting on an adjuster.

A normal day

Start of shift

Check the new cases that need coverage confirmed and claims opened.

First half

Call insurers, confirm the coverage and its limits, and open the claims.

Second half

Follow up with adjusters on open claims and send the letter that tells the insurer the firm represents the client.

End of shift

Update every file with claim numbers and adjuster contacts, then send your report.

Expect questions like these in your interview. There are no trick questions.

Walk us through how you confirm coverage on a new case.

An adjuster is not calling you back. What do you do?

How do you keep claim numbers and adjuster details accurate across many files?

Every role starts on the same path: Specialist, Certified Specialist, Senior Specialist, Team Lead.

A common next role

Pre-Litigation Case Manager or Lien Resolution Specialist.

Before you apply

You have experience in this role.

You can work your firm's US business hours. In the Philippines, that means nights.

You have a private place to work, reliable internet, a good microphone, and backup equipment.

You are fine with camera-on training, an employment check, and work-tracking tools.

Have your resume and a short voice recording ready. You can apply from your phone.