Insurance and records

Document Retrieval Specialist

Get the police reports, employment records and other documents a case needs.

Always open

Pay and package

What this role pays.

Work from homeUS business hoursOne firm, long term

Work out which documents a case needs

Send the requests

Track every request

Check and file what comes in

Records or document request experience

Persistent follow-up

Careful tracking

What you report each day

Requests sent, documents received, and requests overdue.

A normal day

Start of shift

Review the new cases and list the documents each one needs.

First half

Request police reports, employment records and the other documents on your list.

Second half

Track every open request and follow up by phone and email.

End of shift

File what arrived and report what is still outstanding.

Expect questions like these in your interview. There are no trick questions.

How do you find out where to request a police report in a city you have not worked with?

How do you track dozens of open requests?

Tell us about a document that was hard to get, and how you got it.

Every role starts on the same path: Specialist, Certified Specialist, Senior Specialist, Team Lead.

A common next role

Medical Records Specialist or Litigation Document Specialist.

Before you apply

You have experience in this role.

You can work your firm's US business hours. In the Philippines, that means nights.

You have a private place to work, reliable internet, a good microphone, and backup equipment.

You are fine with camera-on training, an employment check, and work-tracking tools.

Have your resume and a short voice recording ready. You can apply from your phone.